This includes ensuring the separation of Line 1 and Line 2 of the address.Īlternatively, some banking institutions may be screening vendors like Heroku for security reasons and blocking the transaction. Pay close attention to the way you enter your billing address differs from the way it appears on your statement your bank. However, if the card is from outside of the US, you may be receiving this error message due to address formatting. If you haven't already, also ensure that the card has been activated.īilling address (AVS) discrepancies will not usually cause this error message. Double-check the credit card number, expiration date, and CVV. This indicates a problem with the information entered for the card. When you select Pay Now in the Billing section of your Dashboard, you may receive the message Invalid Credit Card Number or Card_Declined. Your invoice payment has been declined and you are receiving the message 'Invalid Credit Card Number' or 'Card_Declined' on your Dashboard. Why do I see 'Invalid Credit Card Number' or `Card_Declined` when trying to enter a credit card or pay my bill? Issue